When will my order arrive?Updated 7 days ago

🎄 CHRISTMAS CUT-OFFS 🎅🏻

If you would like your order to arrive before Christmas, please order before 1pm on December 16th.  

Already a subscriber? If your next renewal is between 18th December and 5th January, we would suggest brining your next shipment date forward. Just log in to your account and either click get now or move it to any date before December 15th. 

Alternatively, drop our customer care team an email and we will take care of this for you ([email protected]).

Wishing you a very Merry Christmas from everyone at Jude 🥂

We will dispatch your order to Royal Mail on the same day if your order is placed before 1 pm. Your order will be couriered by Royal Mail 48 and you should receive your order within 3-5 working days.

Please check the status of your order here: Track and Trace - Track your Item | Royal Mail Group Ltd 📦 

If you've been waiting for your order for more than 5 working days, don't worry, we're here to assist. Before contacting our team, please wait 1 extra working day beyond this timeframe to account for local Royal Mail delays.

If your order still hasn't arrived after 6 working days, please send us an email at [email protected], and our team will help to track it down for you as soon as possible.

Here's a quick tip: if your next subscription is due on the day of a planned Royal Mail strike or on a Bank Holiday and you're running low on supplements, just log in to your account and click get now.