# wearejude

> Public Help Center articles for wearejude.

Use these links as concise, text-first sources for customer-facing support policies and FAQs.

Each linked article is the Markdown representation of the public Help Center article URL with `.md` appended.

## Articles

- [Why give Jude a go?](https://help.wearejude.com/en-US/why-give-jude-a-go-117875.md): Here is just a snap shot of how you might get on:
- [Do I need to take the supplements indefinitely?](https://help.wearejude.com/en-US/do-i-need-to-take-the-supplements-indefinitely-117816.md): Every bladder is different and consistency is key!
- [Who can take the Bladder Health Food Supplement?](https://help.wearejude.com/en-US/who-can-take-the-bladder-health-food-supplement-117854.md): Jude’s Bladder Health Food Supplement was formulated by experts to help you have the confidence to say “I’ve got it”. If you are not sure if it's for you,please give us a call or drop us an email on hello@wearejude.com and we would be happy to assis
- [How many supplements come in a pack?](https://help.wearejude.com/en-US/how-many-supplements-come-in-a-pack-4365730.md): Each pack contains 60 capsules, which is designed to last one month when taken as recommended.
- [Does CoreCTRL contain soy?](https://help.wearejude.com/en-US/does-corectrl-contain-soy-4412434.md): Yes, CoreCTRL does contain soy. It includes soy germ extract, which is a food based ingredient used as part of the formula to support everyday bladder comfort.If you have a soy sensitivity, intolerance, or any concerns about ingredients, we recommend
- [When will I notice a difference?](https://help.wearejude.com/en-US/when-will-i-notice-a-difference-4412498.md): CoreCTRL™ is designed to work gradually rather than overnight. With the updated formulation, some people notice early shifts sooner in their routine, in some cases up to 3x faster than previously reported.As with anything new, the body needs time to
- [Pumpkin Seed Extract vs Eating Seeds](https://help.wearejude.com/en-US/pumpkin-seed-extract-vs-eating-seeds-4412557.md): CoreCTRL uses a 20× concentrated Austrian pumpkin seed extract. This provides a much higher level of key compounds, such as L-arginine, an important amino acid, than you would get from eating regular pumpkin seeds. You would need to consume a very la
- [Why did you change the Bladder Health Supplement formula?](https://help.wearejude.com/en-US/why-did-you-change-the-bladder-health-supplement-formula-4412559.md): At the heart of everything we do is one simple goal, to help women feel more confident and comfortable in their bladder health. We ground every formula in scientific research, and we keep pushing it forward as new evidence emerges.Our Principal Scie
- [If I switch, will my progress disappear?](https://help.wearejude.com/en-US/if-i-switch-will-my-progress-disappear-4412566.md): It’s completely natural to wonder whether switching formulas will affect the progress you’ve already made.CoreCTRL™ is a refined version of the original formula, not a replacement that starts from scratch. The core Austrian pumpkin seed extract has b
- [Why isn’t this available on the NHS?](https://help.wearejude.com/en-US/why-isn%E2%80%99t-this-available-on-the-nhs-4412567.md): CoreCTRL is a nutritional supplement designed to support your diet, not a licensed medicine. It sits in the same category as vitamins and other food-based nutrients. CoreCTRL isn’t currently available through NHS prescription.Many people choose to us
- [What ingredients are in Jude CoreCTRL™?](https://help.wearejude.com/en-US/what-ingredients-are-in-jude-corectrl-4412573.md): What ingredients are in Jude CoreCTRL™?Jude CoreCTRL™ Bladder Health Supplement is made with a targeted blend of pumpkin seed extract, soy germ extract, sage and rosemary botanicals, and a probiotic strain, alongside vitamins, minerals, and supportin
- [Who is Core CTRL for?](https://help.wearejude.com/en-US/who-is-core-ctrl-for-4412581.md): CoreCTRL is designed for women who want to support their everyday bladder comfort and feel more settled and confident through the day. It is intended for those looking for gentle, nutritional support as part of a regular routine, particularly around
- [How should I take CoreCTRL?](https://help.wearejude.com/en-US/how-should-i-take-corectrl-4412582.md): CoreCTRL is designed to be taken daily with food. Take 2 capsules per day, ideally at the same time each day to keep things simple and consistent.For the first 2 weeks, add 1 pumpkin booster capsule per day alongside the CoreCTRL capsules. After the
- [Can I take SleepTHRU if I have hypertension?](https://help.wearejude.com/en-US/can-i-take-sleepthru-if-i-have-hypertension-4412605.md): SleepTHRU contains liquorice root. People with hypertension should avoid excessive consumption. We always recommend checking with a healthcare professional first. They can look at everything together and give advice tailored to you.
- [How does SleepTHRU work](https://help.wearejude.com/en-US/how-does-sleepthru-work-4412606.md): SleepTHRU is designed to support both sides of nighttime disruption by working with the bladder and the nervous system.It supports the bladder’s natural day and night rhythm, as well as the signals between the brain and bladder that can influence wak
- [Whats the difference between SleepThru vs CoreCTRL](https://help.wearejude.com/en-US/whats-the-difference-between-sleepthru-vs-corectrl-4412607.md): SleepTHRU is designed for nighttime support. It includes ingredients that help your body wind down and support a calmer night rhythm, such as liquorice root, L-theanine, lavender and magnesium.CoreCTRL supports your everyday bladder rhythm during the
- [How should I take SleepTHRU?](https://help.wearejude.com/en-US/how-should-i-take-sleepthru-4412608.md): The standard SleepTHRU™ dose is 2 capsules. We recommend taking 1 Pumpkin Seed booster (provided with your first order) for the first 2 weeks alongside your standard SleepTHRU™ 2 capsules to kick start your regimen. SleepTHRU is a food supplement tha
- [What ingredients are in Jude SleepTHRU™?](https://help.wearejude.com/en-US/what-ingredients-are-in-jude-sleepthru-4412609.md): What ingredients are in Jude SleepTHRU™?Jude SleepTHRU™ Night Bladder Supplement is made with a carefully selected blend of pumpkin seed extract, L theanine from green tea, lavender extract, and magnesium, alongside other plant based extracts, vitami
- [Can I take SleepTHRU & CoreCTRL together](https://help.wearejude.com/en-US/can-i-take-sleepthru-and-corectrl-together-4412610.md): Yes, many people do take SleepTHRU and CoreCTRL together as part of their routine.Because everyone’s needs and symptoms can vary, we recommend reaching out to our customer service team so we can talk through your individual circumstances and help you
- [Can men and women take SleepTHRU?](https://help.wearejude.com/en-US/can-men-and-women-take-sleepthru-4412611.md): Yes, SleepTHRU is suitable for both men and women. It has been formulated to support night time bladder comfort and relaxation, which can be relevant for anyone experiencing disrupted sleep.
- [How and when should I take SleepTHRU?](https://help.wearejude.com/en-US/how-and-when-should-i-take-sleepthru-4412612.md): SleepTHRU is designed to be taken in the evening as part of your wind down routine. Take the recommended dose about one hour before bedtime, with or after food, to allow the ingredients time to support a calmer night rhythm.Many people find it works
- [How many supplements come in a pack?](https://help.wearejude.com/en-US/how-many-supplements-come-in-a-pack-4412614.md): Each pack contains 60 capsules, which is designed to last one month when taken as recommended.Your first order also comes with 15 pumpkin booster capsules, designed to be taken 1 per day for the first 2 weeks.
- [Who PelviTone Is For](https://help.wearejude.com/en-US/who-pelvitone-is-for-4412615.md): PelviTone is designed for women who want support for pelvic floor muscles and connective tissues.It is intended to sit alongside things you may already be doing, such as pelvic floor exercises, Pilates, or strength training, by providing nutrients th
- [What is the difference between PelviTone and regular collagen?](https://help.wearejude.com/en-US/what-is-the-difference-between-pelvitone-and-regular-collagen-4412616.md): Most collagen or protein powders are designed for general wellness or beauty support, such as skin, hair, or joints. While they can be beneficial, they are not usually formulated with the pelvic floor in mind.PelviTone is different because it is spec
- [Can I Combine with Jude's core product?](https://help.wearejude.com/en-US/can-i-combine-with-judes-core-product-4412617.md): Yes, some people choose to take Jude’s Bladder Supplement and the Pelvic Floor Supplement together, as they support different but related areas.The Bladder Supplement is designed to support bladder comfort and signalling, while the Pelvic Floor Suppl
- [How long does PelviTone take to work?](https://help.wearejude.com/en-US/how-long-does-pelvitone-take-to-work-4412619.md): When supporting pelvic floor muscles and connective tissues, PelviTone works gradually rather than overnight. Consistent daily use is important, as the body needs time to adapt and respond.Some people notice small early changes within the first few w
- [Should I stop taking my other creatine and collagen supplements if I am taking PelviTONE?](https://help.wearejude.com/en-US/should-i-stop-taking-my-other-creatine-and-collagen-supplements-if-i-am-taking-pelvitone-4412620.md): Most people choose to only take PelviTONE rather than combining it with separate creatine or collagen supplements. PelviTONE already contains 3g of creatine, which sits within the generally recommended daily intake, so additional creatine is usually
- [Why can't I just do pelvic floor exercises?](https://help.wearejude.com/en-US/why-cant-i-just-do-pelvic-floor-exercises-4412621.md): PelviTONE is designed to help you get the most out of your pelvic floor exercises. Exercises help train the muscles by improving awareness, coordination, and control. PelviTONE focuses on providing the nutritional building blocks those muscles and th
- [Who is the coach on the Strength Method Programme?](https://help.wearejude.com/en-US/who-is-the-coach-on-the-strength-method-programme-4412622.md): The coach of the Strength Method Programme is Baz Moffat, a former Team GB rower and the published author of The Female Body Bible. Baz is widely recognised for her work in women’s health, movement, and pelvic wellbeing.The programme was developed al
- [What ingredients are in Jude PelviTone™?](https://help.wearejude.com/en-US/what-ingredients-are-in-jude-pelvitone-4412623.md): What ingredients are in Jude PelviTone™?Jude PelviTone™ Pelvic Floor Supplement is made with a targeted blend of marine collagen type I, creatine, and hyaluronic acid, alongside supporting nutrients. These are chosen to support the muscles and connec
- [How many servings of PelviTONE come in a pack?](https://help.wearejude.com/en-US/how-many-servings-of-pelvitone-come-in-a-pack-4412624.md): Each pack contains 30 servings of PelviTONE, which is designed to last one month when taken as recommended.
- [What is Tencel Modal?](https://help.wearejude.com/en-US/what-is-tencel-modal-121747.md): Tencel Modal offers a variety of great benefits. It’s soft, super absorbent and also absorbs odours. It is made out of sustainably sourced ingredients so is better for the planet than other fabrics. Read more about Tencel here: What is Tencel Fabric?
- [What is the benefit of wearing these pants over pads & liners?](https://help.wearejude.com/en-US/what-is-the-benefit-of-wearing-these-pants-over-pads-&-liners-121750.md): We love pads and liners here at Jude, but sometimes you might not like the feeling of a liner or pad in your underwear. Maybe you forget to change them regularly enough and then worry about leaks or you may just be going away, and you'd rather pack t
- [How do they save on landfill versus pads/liners?](https://help.wearejude.com/en-US/how-do-they-save-on-landfill-versus-padsliners-121751.md): Jude's Leak-proof pants are a more sustainable, planet-friendly way to manage your bladder leaks with confidence. If you wear our Leak-proof Pants daily in replacement of pads - that stops a massive 15.3 kg of waste at landfill!
- [What sort of times or occasions should I wear these pants?](https://help.wearejude.com/en-US/what-sort-of-times-or-occasions-should-i-wear-these-pants-121753.md): Our Leak-proof Pants are fit for all occasions! If you're looking for something to exercise in, go to work in, travel in or just feel like you again, then our Leak-proof Pants have got you covered. Not to mention that they're much more planet-friendl
- [Can I try for size and return?](https://help.wearejude.com/en-US/can-i-try-for-size-and-return-122900.md): Yes, you can absolutely try our Leak-proof Pants on for size and return them if they don't feel quite right. Please see our Exchange Policy for more details. Here's a tip: Make sure to check out the size guide before purchasing. It's worth noting, ou
- [How do you wash Jude's Leak-proof Pants?](https://help.wearejude.com/en-US/how-do-you-wash-judes-leak-proof-pants-213373.md): Washing our pants is easy! Firstly, quickly pre-rinse the urine out of the underwear. Then place the pants in your washing machine and wash at 40 degrees for best results. Avoid using fabric conditioner. Line dry outside or in a humid-free environmen
- [Do you do different colours other than black?](https://help.wearejude.com/en-US/do-you-do-different-colours-other-than-black-380981.md): Exciting news – our sleek Leak-proof Pants are now available in BEIGE - exclusively on Amazon! You can check them out and purchase both Full High and French Cut styles.
- [Do I need liners or pads?](https://help.wearejude.com/en-US/do-i-need-liners-or-pads-117844.md): Our Bamboo Every Pads are ideal for medium trickles and heavier gushes. Our Bamboo All-day Liners are better suited for lighter leaks, or just to wear for daily peace of mind.
- [How many liners and pads come in a pack?](https://help.wearejude.com/en-US/how-many-liners-and-pads-come-in-a-pack-117856.md): Our Everyday Pads come in packs of 24 and our All-day Liners in packs of 30. Or, you can choose to buy a multipack or subscribe and save on regular deliveries. Bamboo Pads and Liners Monthly Subscription Options. - 4 Packs (96 Pads). Click to shop pa
- [When will my order arrive?](https://help.wearejude.com/en-US/when-will-my-order-arrive-117852.md): We will dispatch your order to Royal Mail on the same day if your order is placed before 1pm. Your order will be couriered by Royal Mail Tracked 48 - your tracking number will be provided on your order confirmation email. Please check the status o
- [How much is delivery?](https://help.wearejude.com/en-US/how-much-is-delivery-117860.md): Enjoy FREE delivery when you subscribe or place an order over £40! If your order falls below £40, a standard delivery charge of £3.95 will be added.
- [Do you ship internationally?](https://help.wearejude.com/en-US/do-you-ship-internationally-117870.md): At the moment, we don't ship internationally, but stay tuned for updates. Follow us on social media to stay in the loop.
- [My order hasn't arrived, what do I do?](https://help.wearejude.com/en-US/my-order-hasn-t-arrived-what-do-i-do-117845.md): If your order hasn't arrived within 5 buisness days, please email hello@wearejude.com where one of the team will be more than happy to help. Please note that Royal Mail plans to go on strike on 26 and 31 August and the 8 and 9 September 2022. As J
- [How do I cancel my order?](https://help.wearejude.com/en-US/how-do-i-cancel-my-order-117868.md): You can cancel an order that hasn't been dispatched by emailing hello@wearejude.com. Please note all orders are dispatched daily from the warehouse at 1pm. If your order has been dispatched we will not be able to cancel the order, you will need to f
- [Where can I add a discount code?](https://help.wearejude.com/en-US/where-can-i-add-a-discount-code-117872.md): Easy, you can apply a discount code at checkout!. If you forget to apply a discount code on your order - no worries, we can easily amend this. Send an email to our customer care team at hello@wearejude.com with the following details:. You can choose
- [What payment options are available?](https://help.wearejude.com/en-US/what-payment-options-are-available-117886.md): You can pay via all major debit and credit cards, as well as Apple Pay, Google Pay and PayPal.
- [Returns Policy](https://help.wearejude.com/en-US/returns-policy-117858.md): We want you to be overjoyed with your Jude purchase. But, if something's not quite right and you wish to return an item, please follow these simple steps so our team can assist you promptly.
- [Exchange Policy](https://help.wearejude.com/en-US/exchange-policy-123620.md): We want you to be overjoyed with your Jude purchase. But, if something's not quite the right fit and you wish to exchange an item, please follow these simple steps so our team can assist you promptly.
- [What is your money back guarantee?](https://help.wearejude.com/en-US/what-is-your-money-back-guarantee-964765.md): What is Jude’s 90-day money-back guarantee:. Please note this guarantee applies only to our supplements. Our pants, pads and liners are not eligible for the money-back guarantee. If the supplement is not for you, you can request a refund within the f
- [How do I amend my subscription date?](https://help.wearejude.com/en-US/how-do-i-amend-my-subscription-date-117803.md): If you're looking to make changes to your subscription renewal date, we're here to assist. You can edit your subscription renewal date at any time directly via your Jude Account page. If you still need some help, please email hello@wearejude.com with
- [How do I update my address?](https://help.wearejude.com/en-US/how-do-i-update-my-address-117849.md): To ensure the smooth delivery of your order, you can update your shipping address anytime via your Jude Account page. If you checked out with PayPal, it's worth noting that your delivery address will automatically populate from your PayPal account in
- [When will my next payment be?](https://help.wearejude.com/en-US/when-will-my-next-payment-be-117847.md): Our billing cycles vary depending on your subscription plan. Whichever plan you choose, we'll send you an email 3 days before your next payment date to give you a heads-up every time. If you want to update your details or change the renewal date of y
- [How do I cancel my Jude subscription?](https://help.wearejude.com/en-US/how-do-i-cancel-my-jude-subscription-380800.md): Cancel your subscription in under a minute. You can cancel anytime in your account. Here’s how:. Things to know:. Can’t find the cancel option or haven't logged in before?. If this is your first time accessing your account, you’ll need to log in usin
- [Are there foods or drinks to watch out for when thinking about my bladder health?](https://help.wearejude.com/en-US/are-there-foods-or-drinks-to-watch-out-for-when-thinking-about-my-bladder-health-1361367.md): Yes, some people find that cutting down on bladder irritants can be helpful. Examples include things like coffee, tea, and fizzy drinks, alcohol, acidic foods like citrus fruits and tomatoes, spicy foods, and artificial sweeteners. It’s different for
- [Allergic reaction](https://help.wearejude.com/en-US/allergic-reaction-4412583.md): Our supplements are made using carefully selected ingredients and in customer testing have been well tolerated. But every body is different, so if you experience any unexpected reaction, we recommend stopping use, letting us know via hello@wearejude.
- [Can I take this with my medications?](https://help.wearejude.com/en-US/can-i-take-this-with-my-medications-4412584.md): Our food supplements are made from gentle nutrients, but because you’re taking medication, we always recommend checking with a healthcare professional first. They can look at everything together and give advice tailored to you.
- [Are Jude supplements gluten free?](https://help.wearejude.com/en-US/are-jude-supplements-gluten-free-4412602.md): Yes, we are. Our supplements are made using carefully selected, high quality ingredients and produced to strict manufacturing standards.Everything is manufactured in GMP certified facilities, with a focus on quality, safety, and consistency in every
- [Are Jude supplements vegan?](https://help.wearejude.com/en-US/are-jude-supplements-vegan-4412604.md): Yes, we are proudly vegan for our CoreCTRL and Night Bladder supplements. Both are made using carefully selected, high quality plant based ingredients and produced to strict manufacturing standards. Please note that our Pelvic Floor supplement (Pelvi
- [What is the Jude community?](https://help.wearejude.com/en-US/what-is-the-jude-community-117843.md): Join Jude & Friends, our private Facebook group dedicated to breaking the taboos around bladder health. This is a safe space for real conversations, from bladder confidence to personal struggles - you are not alone. We believe we should be able to o
- [What does 'community-tested' mean?](https://help.wearejude.com/en-US/what-does-community-tested-mean-117877.md): We co-create every Jude product alongside real people. Our community give feedback over several rounds of development. This ensures we only deliver the highest-quality products available on the market. That's the Jude standard.
- [Who are your experts?](https://help.wearejude.com/en-US/who-are-your-experts-117882.md): We have several experts at Jude including...
- [How do I contact Jude?](https://help.wearejude.com/en-US/how-do-i-contact-jude-117895.md): You can email us via hello@wearejude.com We're available 9am to 6pm, Monday to Friday.
- [Are Jude liners and pads vegan?](https://help.wearejude.com/en-US/are-jude-liners-and-pads-vegan-117834.md): Yes they are! Jude pads are vegetarian and vegan, made from plant-based materials including bamboo and corn - making them better for your body and for the planet.
- [Where are Jude products designed and manufactured?](https://help.wearejude.com/en-US/where-are-jude-products-designed-and-manufactured-117835.md): Our products are designed here in the UK by our product team and our lovely community. We believe in the importance of co-creation. We have a wonderful product testing process that involves our customers from the early stages of product conception. I
- [Is the Jude supply chain green?](https://help.wearejude.com/en-US/is-the-jude-supply-chain-green-117837.md): Our UK-based supplement supplier sets the gold standard in accordance with current Good Manufacturing Practices (GMP), holding third-party GMP certifications to uphold this gold standard. As an environmentally conscious facility, they generate over 8
- [Why does Jude use bamboo for liners and pads instead of cotton?](https://help.wearejude.com/en-US/why-does-jude-use-bamboo-for-liners-and-pads-instead-of-cotton-117838.md): We choose bamboo as a key material as it has a much lighter carbon footprint than cotton! Bamboo doesn’t rely on pesticides, fertilisers, as much water (one-third of the water used to grow cotton) and is naturally antibacterial. As bamboo is one of t